Shipping policy

Shipping Policy

Effective Date: July 10, 2026

Thank you for shopping with Pakvo. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • Orders are typically processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • In some cases, processing may take longer during sales, holidays, or periods of high order volume.

Delivery Time

Estimated delivery times are:

  • Major Cities: 3–5 business days

  • Other Areas: 4–7 business days

Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or phone call, depending on the courier service available.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most areas of Pakistan.

Please ensure that someone is available at the delivery address to receive the package and make the payment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Pakvo is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information.

Delivery Delays

While we do our best to deliver orders on time, unexpected delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service delays

  • Remote delivery locations

  • Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of receiving your package. We will review your request and work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Pakvo

Email: pakvoshop@gmail.com

Phone: +92 332 6440623